I run enterprise learning platforms, and the systems underneath them.

01Selected work

Enterprise learning platforms, run at international scale.

02 · Swinburne University of Technology

Blackboard LMS administration

Computer Officer at Swinburne University of Technology. Administered the Blackboard LMS for the student and staff population, built interactive e-learning modules, and wrote the SQL and VBA reporting behind them.

Run one of the modulesWhat it involved

15,000+

Staff and students supported

And the tools I have built

• 03

  Course studio

  Personal build

  Builds e-learning courses in the browser. A lesson is a stack of blocks rather than slides on a stage, questions are scored and reported to the LMS, and one payload publishes as SCORM 1.2, SCORM 2004, xAPI or a plain web zip.

  Build a course in itLiveWhat it involved

• 04

  STL files to live product listings

  3D Print Engineering — freelance

  An STL file goes in and a live listing comes out: the model rendered to product images, the description written, the listing pushed to the store. One pipeline covering the whole distance between a CAD file and something a customer can buy.

  What it involved

• 05

  Format-preserving document translation

  3D Print Engineering — freelance

  Translation that leaves the document intact. The tool moves the text between languages and puts the tables, the equations and the layout back where it found them, so a document can cross into another language without being rebuilt on the other side.

  Put a file through itSourceLiveWhat it involved

And the eight years underneath it

• 06

  Sole service desk, WCO Brussels

  World Customs Organization

  One helpdesk for one headquarters, with the Microsoft cloud tenancy administered behind it

  What it involved

  280+

  Staff supported

• 07

  Client infrastructure and monitoring

  Myrtec — managed IT services

  Firewalls, storage and applications for a portfolio of business clients, watched proactively

  What it involved

02About

A learning platform is infrastructure, not a website.

There is an identity provider behind it, a database under it, integrations either side, and a catalogue that has to keep working while all four of those change. Administering one is support, service management and engineering at once — and engineering is the part most learning teams have to go outside for.

I do not. The service desks, cloud tenancies and endpoint fleets behind my learning platform work are why the technical half of the job is not somebody else’s ticket, and the AI automation on top of it is that same habit turned on whatever the platform still makes a person do by hand.

The record

Now

System engineer, Myrtec — Managed IT services, client infrastructure and monitoring.

Also

AI and automation developer, 3D Print Engineering — Freelance, concurrent with the staff role.

Before

World Customs Organization, Brussels — The learning platforms first, then the headquarters service desk.

Earlier

Swinburne University of Technology — Learning technology on the university’s own platform. Before that, Australian Army infantry.

Studying

Master of Technology Management (AI major), UTS — Finishing December 2026, WAM 84.5. High distinctions in cybersecurity analytics, machine learning and digital strategy.

Qualified

Bachelor of Information and Communication Technology — ITIL 4 Foundation, PRINCE2 Foundation, DevOps Fundamentals.

Cleared

Held a Defence security clearance — Can obtain and maintain one again. Army veteran, Operation Resolute, Australian Operational Service Medal.

04Contact

Hiring for a learning platform?

Open to learning technologist and LMS administrator roles, on site or remote, up to and including 24/7 rostered support. No form in between — email reaches me directly.

• GitHubgithub.com/jamesqueripel
• LinkedInlinkedin.com/in/jamesqueripel
• Curriculum vitaeJames_Queripel_CV.pdf